Understand Your
Shipping Status
Clear, calm explanations of delivery statuses and package problems across all major carriers.
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Does FedEx Include Insurance?
FedEx includes a $100 declared value by default on most shipments. Learn how FedEx coverage works, how to add more, and how it compares to USPS and UPS.
Shipping Restrictions: What You Can't Ship
Every carrier restricts certain items — batteries, alcohol, medication, cash, and more. Learn the common shipping restrictions and how to ship restricted items legally.
Can You Ship Batteries?
Yes — but batteries are restricted hazmat. Learn the rules for lithium, alkaline, and other batteries by carrier, plus packaging and labeling requirements.
Can I Request Delivery to a Different Address?
As a recipient you can redirect a package to a different address via carrier apps, before delivery and sometimes for a fee. Learn your options by carrier.
Can I Have My Package Left Without a Signature?
Yes — you can often waive a signature via carrier apps so the package is left at your door. Learn the rules by carrier and when it's not allowed.
Can I Delay Package Delivery?
Yes — you can delay a package by holding it for pickup, a vacation hold, or a delivery-management hold. Learn how to pause delivery by carrier.
Can I Schedule Delivery for a Specific Day?
Yes — you can schedule a package for a specific delivery day via carrier apps: reschedule, hold-and-release, or a delivery window. Learn how by carrier.
Can I Collect My Package Early From the Depot?
Yes — you can collect a package early from the depot via hold-for-pickup (will-call). Learn how to pick up before the delivery attempt by carrier.
Can I Refuse Delivery of a Package?
Yes — you can refuse a package at the door or by returning it unopened. Learn how to refuse delivery by carrier and what happens next.
What Happens After Refusing a Package?
After you refuse a package it's marked "refused" and returned to the sender. Learn the return timeline, who pays, and common delays.
Can I Authorize Someone Else to Receive My Package?
Yes — you can authorize a neighbor, family member, or coworker to receive your package. Learn the rules by carrier and for signature-required packages.
Can I Leave Delivery Instructions After Shipping?
Yes — you can add delivery instructions after shipping via carrier apps: where to leave it, hold, or redirect. Learn what's allowed by carrier.