Privacy Policy
Last updated: February 17, 2026
Introduction
ShipTrack Explained ("we," "our," or "us") operates this website to provide clear, accurate information about shipping statuses and delivery processes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
We are committed to protecting your privacy and ensuring transparency about our data practices. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We collect several types of information from and about users of our website, including:
Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site, and information about how you interact with the site.
Analytics Data: We use Google Analytics to monitor and analyze web traffic. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics uses cookies to collect this data.
Contact Information: If you contact us through our contact form or email, we collect your name, email address, and the content of your message. This information is used solely to respond to your inquiry.
How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our website
- To improve, personalize, and expand our website
- To understand and analyze how you use our website
- To develop new products, services, features, and functionality
- To respond to your comments, questions, and provide customer support
- To send you informational updates (if you opt in)
- To monitor and analyze usage and trends to improve user experience
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Advertising Cookies: Used by Google AdSense and other advertising partners to deliver relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can manage cookie preferences through your browser settings.
Google AdSense and Advertising
We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
You may opt out of personalized advertising by visiting Google Ads Settings or by visiting www.aboutads.info.
Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. These vendors may collect information about your online activities over time and across different websites.
Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our website, provide services on our behalf, or assist us in analyzing how our website is used. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Third parties we work with include:
- Google Analytics: For website analytics and usage tracking
- Google AdSense: For displaying advertisements
- Web hosting providers: To host and maintain our website infrastructure
Data Retention
We retain automatically collected information and analytics data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Contact form submissions are retained for up to two years unless you request deletion.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
You have the right to:
- Access and receive a copy of the personal data we hold about you
- Rectify any inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to request that we disclose what personal information we collect, use, disclose, and sell. You also have the right to request deletion of your personal information.
We do not sell your personal information to third parties. To exercise your CCPA rights, please contact us using the information provided below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately so we can take appropriate action.
Security
The security of your personal information is important to us. We strive to use commercially acceptable means to protect your information, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the website after any changes constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, your data, or our practices, please contact us:
Email: privacy@shiptrackexplained.com
We will respond to your inquiry within 30 days.