FedEx "Delivery Option Requested" — What It Means & What to Do

"Delivery Option Requested" is a FedEx tracking event that confirms a delivery preference or modification request has been received and is being applied to your shipment. It signals that the standard delivery process has been adjusted based on someone's instructions.

Common delivery options that trigger this status:

• Reschedule delivery — Requesting a different delivery date (e.g., because you'll be away)
• Hold at FedEx location — Asking for the package to be held at a FedEx Office, Walgreens, or other pickup point instead of being delivered to your door
• Redirect to another address — Changing the delivery address (subject to sender permissions and FedEx policies)
• Leave at door / no signature — Waiving the signature requirement if one was originally set
• Leave with neighbor — Requesting the package be left with a specific neighbor
• Specific delivery instructions — Providing gate codes, preferred drop spots, or other notes for the driver

Who can request delivery options:

• Recipients via FedEx Delivery Manager
• Senders via their FedEx  shipping account
• FedEx proactively offering options when a delivery issue is anticipated

This status is purely informational and indicates the system has logged the request. It does not mean delivery has happened — your package is still en route and will be delivered according to the updated instructions.

1. You (or someone at your address) used FedEx Delivery Manager The most common reason. FedEx Delivery Manager lets recipients customize delivery in real time. Any change made through this portal generates a "Delivery Option Requested" event in the tracking history.

2. The sender submitted delivery instructions Some senders pre-configure delivery options at the time of shipment (e.g., "leave at door," "require adult signature"). When these instructions are applied to the active shipment, the status may appear.

3. FedEx sent you a proactive notification and you responded If FedEx notified you of an upcoming delivery and you clicked a link to confirm, reschedule, or adjust it, that interaction logs as a "Delivery Option Requested" event.

4. A previous delivery attempt failed and options were offered After a missed delivery, FedEx often contacts recipients with options to reschedule or redirect. Choosing one of these options triggers this status.

5. FedEx Delivery Manager automation If you have standing preferences set in Delivery Manager (e.g., "always hold at FedEx location" or "always leave at door"), these may auto-apply to incoming shipments and generate this status without any manual action from you.

This is a one-time status event, not an ongoing state. It simply records that a delivery option was submitted. Your package continues moving and will be delivered according to the updated instructions.

What to expect after this status:

• If you rescheduled, your package will be held and delivery attempted on the new date
• If you requested Hold at FedEx Location, your package will be routed to that location — you'll get a notification when it's ready for pickup (typically within 1–2 business days)
• If you provided delivery instructions, the driver will follow them on the next delivery attempt
• If you redirected to a new address, allow 1–2 additional business days for rerouting

In most cases, no further action is needed from you once the option is confirmed. Monitor your tracking for the next event, which should be "On FedEx Vehicle for Delivery" or a pickup-ready notification.

No — this is a normal and helpful status. It simply confirms that a delivery customization is in place. There is no issue with your package.

Things to verify:

• Make sure the option requested matches what you actually wanted — occasionally, Delivery Manager auto-settings apply options you didn't manually select
• If you didn't request any delivery option and this status appeared unexpectedly, check whether the sender may have submitted instructions, or whether you have standing Delivery Manager preferences that auto-applied
• If you requested a hold at a FedEx location, confirm the pickup location and hours in your Delivery Manager account

When to pay closer attention:

• If the delivery date shown after this status has passed with no delivery and no pickup notification
• If you requested an address redirect and the new address isn't updating in tracking
• If you're unsure whether your delivery instructions were successfully received by the driver

In most cases, no action is needed — just wait for the delivery according to your updated instructions. However:

1. Confirm your delivery preference in FedEx Delivery Manager Log in at fedex.com/en-us/delivery-manager.html to verify the option was recorded correctly and see your updated estimated delivery date.

2. Watch for a pickup-ready notification If you requested Hold at FedEx Location, you'll receive an email or text when the package arrives at the pickup point. You typically have 5–7 days to pick it up before it's returned to the sender.

3. Ensure you can receive the package as planned If you left delivery instructions for the driver (e.g., leave at back door, gate code), verify those instructions are complete and accurate in Delivery Manager.

4. Contact FedEx if the option isn't what you wanted If the wrong option was applied, call 1-800-463-3339 as soon as possible to correct it — changes are harder to make once the package is on a delivery vehicle.

Contact FedEx if:

• The delivery option applied isn't what you requested
• Your package wasn't delivered or made available for pickup after the option was applied
• You need to cancel or change the delivery option
• A redirect was applied but the package isn't moving to the new address

How to contact FedEx:

• FedEx Delivery Manager: fedex.com/en-us/delivery-manager.html
• Track online: fedex.com/apps/fedextrack
• Phone: 1-800-463-3339
• Find a FedEx location: local.fedex.com

Related FedEx statuses: On FedEx Vehicle for Delivery, Customer Not Available or Business Closed, Scheduled for Delivery Next Business Day, FedEx In Transit.